Chicken Sh*t

I'm part of the call center population who commutes everyday and since I live in a 3rd world country where prices of gas is sky high, bringing a car to work is out of the question.

Here in the Philippines, air conditioned buses also has the "luxury" of having videos on board and earlier when I was on my way to work.. the movie playing on the bus that I boarded is this:

 

I haven't watched this movie but I have seen parts of it, you might be wondering why...well here's my answer: THIS MOVIE SCARES THE HELL OUT OF ME and I'm afraid that if I watch it from start to end that I will believe it. I've seen the NatGeo special about the 2012 solar flair thing and if it's on NatGeo then IT IS true.

Even though I don't believe that the world will end this way, it's still a scary thought that our time is already ending. 

So to my customers out there, it's time to get a brain sir and madam... you'll only have one more year to use it.. Bwahahahahaha *evil laugh*

Mr. Googly Eyes

 

 Am sure you had a colleague like him before. Mr. or Ms. Googly Eyes. It's a medical condition, I know, but how do you or the better question is, where do you look when you're talking to them?

Its hard to focus when your conversing with someone looking in two different directions at the same time. It's amazing really, but it's soooo confusing.

Where? Where to look in a way that would not offend them or to look least like a jerk.

Define: Petiks na Agent

Petiks - verb - meaning to slack of, to procrastinate, to sleep, to unwind, to day dream, to relax.


Agent - noun - someone working and mostly talks to sell something or to organize something.


Put them together and what do you get? A very very nice blog... eh? eh? hehehehe.

So there, I've defined what the blog title is. So I'm a procrastinating call center agent that doesn't give a damn to what everyone thinks about a call center job. It pays well and I get to hang out with a diverse selection of really cool and smart people... and oh I get to go to work everyday too and do stuff on the phone :)


I'm a call center agent and am damn proud about it. Itaas mo pre!

Call Avoidance

 

The comic above is a True Story.  I kid you not.

This is a typical day in a call center, konti pa nga yang 150 calls! Would you believe that calls can queue up to 500 waiting? That usually happens to a global call center... take the Dell account for example or any global customer services desk. 

And imagine how much saliva those call center agents spits out on their headsets while answering all those calls... disgusting right?!?! Eeeeeww... the horror! *chills on my spine*

Anyway, what happened in the comic DOES NOT happen often in every call center. That agent who did that may have gotten away with it at that time, but I assure you if he did it again, he would have lost that job. 

But he's my hero for getting away with it. Oh I miss that bastard! 

He could have been caught by that Workforce manager, by his manager, his teammates(but I'm sure they would have knelt before him and worshiped him), or anyone from the management team.

Call Avoidance in a call center is a big Sin, a huge crime, punishable by DEATH... hahaha I kid, I kid. By death I mean termination of your job.

So if you're in a call center and there's like 1 million calls waiting... just breathe in and breathe out... release some calls but be discreet.. Okey? Hehehehe. 

Just relax and you should be able to answer most of them... don't worry too much, you have your teammates to help you.

And again, be discreet my brotha!

This always happens...

 

You blink and then you have to go to work again... What the f#$!#@!$@#!

We really don't have weekends like normal people do. So what are we really? We work at night, we're bilingual, we're mostly pale, we hate the sun, we sleep in the morning... aha! I knew it... we're one of the Cullens, less the sparkling thingy... then again, there's always the call center fairies :)

Define:

 Call Center Fairies a.k.a Call Center Beckys (Gay)

They never go out at night without makeups... hence they sparkle at night. Hehehehe